FAQ
Q: What materials do your chains and pendants use?
A: iceX Jewelry offers a range of materials to fit every budget: 316L surgical-grade stainless steel, brass set with 5A-grade cubic zirconia, moissanite set in 925 sterling silver, plain 925 sterling silver, and both solid gold and gold-plated pieces in 14K and 10K — check each product page for the exact specification.
Q: Are your rings pure gold?
A: No — iceX rings are made from 316L surgical-grade stainless steel or tungsten steel, chosen for durability and scratch resistance.
Q: Do you offer ear piercing? A: Yes — purchase any stud earring in-store and receive a free professional piercing service.
Q: Where are your stores located? A: iceX has locations in Saskatoon (Midtown Mall), Regina (Cornwall Centre), Winnipeg (Kildonan Place), and Greater Sudbury (New Sudbury Centre, opening August 2026).